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Terms
and Conditions
Alliance National Bank Online Banking Agreement/Disclosure
This Agreement governs the use of Alliance National
Bank's Online Banking service and is made and entered into by and
between Alliance National Bank ("Bank"), also referred
to as "we" and each person who signs Bank's signature
card for the Account being accessed or is referenced on the Bank's
records as an owner of the Account, or each party whose signature
appears on a credit line application ("Customer"), also
referred to as ("you"). Each customer on the account is
jointly liable for all transactions initiated through Online Banking,
including overdrafts, even if the customer did not participate in
the transaction, which resulted in the overdraft.
Banking business days are Monday through Friday, excluding Saturday,
Sunday and federal holidays. You may access Account information
through Online Banking 24 hours a day, 7 days a week, except for
interruptions due to maintenance or matters beyond the Bank's control.
Online Banking services and each of your accounts are governed
by the applicable Disclosures, Rates and Fee Schedules provided
by the Bank in your new account packet, as each may be modified
from time to time. Your initial use of Online Banking services indicates
your agreement to be bound by this agreement and acknowledges your
receipt and understanding of this document.
To subscribe to Online Banking, you must maintain at least one
deposit Account with the Bank. Online Banking will allow you to
access more than one Account, to view Account balance(s) and transaction
information, transfer funds among designated Accounts, send electronic
mail to the Bank, and receive electronic mail from the Bank. The
Bank reserves the right to deny the Customer the ability to access
Online Banking, to limit access or transactions or to revoke a Customer's
access to Online Banking without advance notice to the Customer.
You are responsible for paying any fees associated with Online
Banking as outlined within this agreement as well as any fees that
may be accessed by your Internet Service Provider and for any telephone
charges or fees incurred by accessing Online Banking.
The Bank is entitled to act on instructions received through Online
Banking under your password and without inquiring into the identity
of the person using that password. You should not under any circumstances
disclose your password by telephone or to anyone claiming to represent
the Bank; Alliance National Bank's employees do not need and should
not ask for your password. You are liable for all transactions made
or authorized using your password. The Bank has no responsibility
in establishing the identity of any person using your password.
If, despite the Bank's advice, you give your password to anyone,
you do so at your own risk since anyone to whom you give your password
or other means of access will have full access to your account(s)
even if you attempt to limit that person's authority. You must contact
the Bank immediately in the event that your password has been lost,
stolen or otherwise compromised so that it will not be honored and
can be disabled. You hereby release the Bank from any liability
and agree not to make any claim or bring any action against the
Bank for honoring or allowing any actions or transactions where
you have authorized the person performing the actions or transactions
to use your account(s) and/or you have given your password to such
person, or, in the case of a jointly held account, such person is
one of the Account owners. You agree to indemnify the Bank and hold
it harmless from and against any and all liability (including but
not limited to reasonable attorney fees) arising from such claims
or actions.
Account information displayed through Online Banking is current
information. Funds transfers between Account(s) initiated on your
computer using Online Banking and received by the Bank by 4:30P.M.
EST Monday through Friday will be effective on the current business
day. Funds transfers processed on your computer using Online Banking
and received after 4:30P.M. EST Monday through Friday or all day
Saturday, Sunday and banking holidays will be effective the following
business day.
Electronic mail to the Bank may be delayed; therefore, if you need
the Bank to receive information concerning your Account immediately,
you must contact the Bank in person or by telephone (i.e. stop payments,
to report a lost or stolen ATM card or to report unauthorized use
of your Account). The Bank shall have a reasonable period of time
after receipt to act on requests or information you send by electronic
mail.
The Bank will mail or deliver to you periodic statements for your
Bank Accounts as disclosed in your deposit agreements. The Bank
will include any transfers you authorize through Online Banking
on your statements. You agree to review your periodic statements
in accordance with this Agreement and any other deposit Agreements
governing your Account, for accuracy of all data transmitted through
Online Banking. You should promptly notify the Bank of any discrepancies,
including but not limited to, any errors or inaccuracies related
to data transmitted by Online Banking.
Some of the terms set forth below are governed by the Electronic
Funds Transfer Act ("EFT Act"), which is only applicable
to consumers. Commercial Account holders are not entitled to the
rights provided under the EFT Act.
If you believe unauthorized transactions are being made from your
Account, please notify the Bank immediately. Contact Alliance National
Bank's Bookkeeping Department at 706-279-1600 or write the Bank
at: Alliance National Bank, P.O. Box 607, Dalton, GA., 30722-0607.
If you feel that any statement is wrong, or you wish to have more
information about a transfer listed on a statement, contact us in
writing or by telephone. We must hear from you within sixty (60)
days after we send you the FIRST statement on which the problem
or error appeared. When you contact us,
1) Tell us your name and Account number
2) Describe the error or the transfer you are unsure about, and
explain as clearly as possible why you believe it is an error or
why you need more information.
3) Tell us the dollar amount of the suspected error.
If you notify us by telephone, we may require that you send us
your complaint or question in writing within ten (10) business days.
If we ask you to put your complaint or question in writing and we
do not receive it within ten (10) business days, we may not provisionally
credit your Account.
We will tell you the results of our investigation within ten (10)
business days after notice of the problem and will correct any error
promptly. If we need more time, however, we may take up to ninety
(90) days to investigate complaints or questions concerning foreign-initiated
transfers, or up to forty-five (45) days to investigate all other
electronic transfers. If we need this extended time to investigate,
we will provisionally credit your Account within ten (10) business
days for the amount you think is in error. You will have the use
of the money during the time it takes us to complete the investigation.
If we decide no error occurred, we will send you a written explanation
within three business days after our investigation is completed.
You may ask for copies of the documents we used in our investigation.
You shall be responsible for all transfers you authorize through
Online Banking. You shall also be responsible for all transactions
initiated by persons to whom you have given your password. You must
report to the Bank AT ONCE if the password has been lost or stolen.
Telephoning is the best way of minimizing possible losses. Failure
to notify the Bank could result in the loss of all money in your
Account plus your maximum line of credit, if you have one. If you
report to the Bank within two (2) business days, the loss sustained
by you will be no more than $50 if your password is used without
your permission. If you do not report to the Bank within two (2)
business days after learning of the loss or theft of the password,
and the Bank can prove that it could have prevented someone from
using the password without your permission had it been notified,
you could lose as much as $500. Also, if the statement shows electronic
transfers you did not make, report them to the Bank at once. If
you do not tell the Bank within 60 days after the statement was
mailed, you may lose all of the money transferred after the 60 days
if the Bank can prove that it could have prevented the loss had
you reported it promptly. The Bank may extend the time periods for
a good reason, such as a long trip or hospital stay, which might
keep you from notifying the Bank.
The Bank shall be responsible for performing services expressly
provided for in this Agreement, and shall not be liable for any
error or delay, so long as the Bank acted in accordance with the
terms and conditions hereof. The Bank shall not be liable if you
do not have sufficient funds in a designated Account to complete
the transaction you initiate or if the Account is closed. The Bank
shall not be liable if you have not given the Bank complete, correct
or current transfer or payment instructions or if you have not followed
proper instructions given through Online Banking. The Bank shall
not be responsible for any loss, damage, liability, or claim arising,
directly or indirectly from any error, delay or failure in performance
of any of its obligations hereunder which is caused by fire or other
natural disaster, strike, civil unrest, any inoperability of communications
facilities or any other circumstances beyond the control of the
Bank.
I certify that I am at least 18 years of age, and that I have read,
understand and agree to all terms, conditions and disclosures indicated
on the previous screens and that I have truthfully and fully completed
all items on this application.
My initial use of Alliance National Bank's Online Banking product
constitutes my acceptance and agreement to be bound by all of the
terms and conditions of this agreement and acknowledges my receipt
and understanding of this agreement.
The Bank has the right to modify or terminate this Agreement at
any time. We will comply with any notice requirements under applicable
law for such changes or termination. If we terminate this Agreement,
no further Online Banking transfers will be made, including but
not limited to any payments or transfers scheduled in advance or
any preauthorized recurring payments or transfers. If we modify
this Agreement, your continued use of Online Banking services will
constitute your acceptance of such changes in each instance.
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