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Online Access Agreement For Community
Bank of the South
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Introduction
This Internet Banking Access Agreement for accessing
your personal accounts via Community Bank of the South's Online
Banking explains the terms and conditions which govern online account
activity.
By using the online financial services provided by Community Bank
of the South, you agree to abide by the terms and conditions of
this agreement. This agreement will be governed by all applicable
federal laws and regulations. In the event that no federal law applies,
the agreement will be governed by laws and regulations effective
in the State of Georgia.
The term "business day" refers to every day except Saturday,
Sunday and Federal Banking Holidays..
Accessing Your Accounts
In order to activate Online Banking, you must have at least one
account with Community Bank of the South.
As a customer of Community Bank of the South, you may access your
accounts by selecting and using an online password (PIN). You should
keep your PIN in a secure location. Any person having access to
your Community Bank of the South PIN will be able to access Online
Banking and perform all transactions, including reviewing account
information and making transfers to other accounts which are accessible
with your PIN.
You will use the last four digits of your social security number
(or the PIN number that you use to access TELEBANK, if it has been
changed) that will allow you to log on to Community Bank of the
South's Online Banking for the first time. The first time you log
into Online Banking, you will be required to change the assigned
password and choose a password known only to you containing a combination
of Alpha and Numeric characters. The password must be at least six
(6) digits and no more than sixteen (16) digits. The user can change
their password through the Online Banking at any time, and occasional
password changes are recommended.
If you suspect that an unauthorized person has access to your password,
please use one of the following methods to contact us immediately:
- Monday through Friday, 8:30 a.m. to 5 p.m. at 678-385-7534
or
- e-mail us at online@cbsouth.com
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There are no monthly fees for viewing these accounts
or for transferring funds between accounts.
Terms and Conditions
The first time that you access any of your accounts through Online
Banking, you confirm your agreement to abide by all the terms and
conditions of this Online Agreement, and acknowledge your receipt
and understanding of this disclosure.
Community Bank of the South reserves the right to cancel your online
service at any time without notice due to insufficient funds in
one or more of your accounts. After cancellation, service may be
reinstated at the discretion of the bank provided that funds are
available to cover the cost of any fees and/or pending transfers.
To reinstate your service contact us at 678-385-7534 or via e-mail
at online@cbsouth.com.
Balance Information-You may access any eligible Community Bank
of the South bank account on which you are authorized to receive
transaction history and balance information. The balance and account
history will show the current balance of the account, including
any transactions conducted prior to the inquiry. Returns in process
due to non-sufficient funds or stop payments may not be reflected
in the inquiry.
If you do not access your accounts via Online Banking for any three-month
period, Community Bank of the South reserves the right to disconnect
your service.
You agree to be responsible for any telephone and/or Internet Service
Provider charges that you may incur by accessing your accounts via
Online Banking at Community Bank of the South.
If you wish to cancel any of your Online Banking services, please
contact Community Bank of the South at 678-385-7534, e-mail us at
online@cbsouth.com or send us cancellation instructions in writing
to Community Bank of the South, 3016 Atlanta Road, Smyrna, GA 30080
Attn: Deposit Operations.
Fees and Charges for Online Banking
There are no monthly fees for viewing accounts or transferring funds
between accounts. For additional services offered online the following
charges will apply:
- Check Image: $0.50 per check image (front and back will
count as two)
Charges apply for viewing or printing of check images
- Stop Payments: $32.00 per stop payment.
- Bill Payment (subject to approval, see Online Bill Pay
agreement for complete terms and conditions):
$5.95 per month, unlimited transactions
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We reserve the right to change the fees, charges or
other terms outlined in this agreement. We will notify you 30 days
prior to implementation of changes, either by written notice or
via e-mail. We also reserve the right to update this agreement at
any time that we deem necessary. You may choose to accept or decline
changes by continuing or discontinuing the service to which the
changes relate. Changes to fees applicable to specific accounts
are governed by the applicable account disclosure.
Hours of Accessibility
You may access Online Banking at Community Bank of the South seven
days a week, 24 hours a day. Necessary system maintenance will be
scheduled for hours in which system traffic is normally at a minimum.
If the system is unavailable due to an unanticipated problem, you
may use the automated telephone voice response system (TELEBANK),
one of our ATM machines or a branch office to conduct your transactions.
Customer Rights and Responsibilities
In addition to this agreement you agree to be bound by and comply
with the account agreement and account disclosure, the rules and
regulations of the electronic transfer system, and the state and
federal laws and regulations including the Regulation E disclosure
that you received when you opened your account. You, the customer,
are responsible for keeping your PIN and account data confidential.
We are entitled to act on transaction instructions received using
your PIN, and you agree that the use of your PIN will have the same
effect as your signature, authorizing the transactions. If you authorize
other persons to use your PIN in any manner, your authorization
will be considered unlimited in amount and manner until you have
notified us in writing that you have revoked the authorization,
or changed your PIN. You, the customer, agree that you are responsible
for any transactions made by such persons until such time that we
receive and have time to act upon the notification that transfers
by that person, or instructions regarding your accounts, are no
longer authorized.
You must notify us immediately if you suspect that another person
has improperly obtained use of your online password. You must also
notify us if someone has transferred or may transfer money from
your bank account without your permission, or if you suspect any
fraudulent activity related to your account. You should reveal your
account number only to legitimate entities for purposes you authorize,
such as automatic payments to your insurance company. To notify
us call 678-385-7534, e-mail at online@cbsouth.com
or call your local branch.
Stop Pays
Stop pays will be processed the same day as long as they are received
before 4:00 p.m. EST. There is a $32.00 fee that will be automatically
assessed to your account. We WILL NOT be liable:
- If you, or anyone you allow, supply any incorrect or incomplete
information that affects said transaction. The bank uses
a computer system to check for stop payments. If you do
not give the bank the exact amount of the check and the
exact check number, the bank will not identify the proper
check and the check will not be stopped.
- If circumstances beyond our control (such as fire, flood,
or improper transmission) keep us from receiving the stop
payment order, despite reasonable precautions taken by us.
- If any electronic terminal, telecommunications device,
or any part of the electronic system is not working properly.
- Stop payments on ACH/EFT items cannot be placed online.
Please contact your local branch office.
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Stop Payment Agreement-You agree that unless your
stop payment order is received by the bank within a reasonable time
for the bank to act on your order prior to final payment of the
check, the bank will not be responsible for stopping payment. You
agree that you may not stop payment on any type of ACH/EFT transfers
including Point of Sales and Pre-authorized ACH transactions, any
Cashiers Check, certified check or other financial institution check
you have purchased from the bank, or any check of which the bank
has guaranteed. You understand that your stop payment request is
conditional and subject to the bank's verification that the check
has not already been paid or that some other action to pay the check
has not been taken by the bank.
Duration-A stop payment order against a check is effective only
against the check that is described in the online stop payment order.
A written stop payment order is effective for six (6) months only
and will expire automatically at that time unless you have specifically
renewed it prior to expiration.
Fees-You agree to pay a service charge for this stop payment order
in the amount shown in the banks current disclosure of fees and
charges. Unless otherwise agreed, the bank is authorized to charge
this service charge to the account.
Indemnification-You agree to indemnify, defend and hold the bank
harmless against all costs, including attorneys fees, actions, damages
or claims related to or arising from the bank's action in refusing
payment of the check, including claims of any joint depositor, payee
or endorsee or in failing to stop payment of a check, as a result
of incorrect information provided by you. You agree to notify the
bank promptly upon the issuance of any duplicate check, which replaces
the check subject to this order or upon return of the original check.
Limitations on Bank Liability
The bank will not be responsible for the following incidents, errors
or failures:
Access-The bank will not be responsible for failure to provide
access to Online Banking at Community Bank of the South due to a
system failure or due to other unforeseen acts or circumstances.
Your Computer Equipment or Software- We will not be responsible
for any error or failures from a malfunction of your computer or
any computer virus or other problems related to your computer equipment
used with Online Banking. The bank is not responsible for any error,
damages or other losses you may suffer due to the malfunction or
misapplication of any system you use, including your browser (Microsoft
Explorer, Netscape Navigator, or otherwise), your Internet service
provider (ISP), your personal financial management or other software,
(such as Quicken, or Microsoft Money), or any equipment you may
use (including your telecommunications facilities, computer hardware
and modem) to access or communicate with Community Bank of the South.
Electronic Mail (e-mail)
You may use e-mail to contact us about inquiries,
maintenance, and/or some problem resolution issues, in which case
we will respond by e-mail. E-mail may not be a secure method of
communication. We therefore recommend that you do not send
confidential, personal or financial information by e-mail. There
may be times when you need to speak with someone immediately, in
these cases, call your local branch.
Ownership of Website
Community Bank of the South prohibits the unauthorized use, reproduction,
linking, or distribution of any portions of information contained
on our website.
Community Bank of the South
Privacy Policy
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